Heat Pump in Greater Atlanta
Need reliable heat pump service now? We repair, replace, and maintain heat pumps across Greater Atlanta, including Atlanta, Marietta, and Alpharetta. For over 125 years, Moncrief has delivered custom, whole‑home HVAC solutions backed by Trane Authorized training and a 4.8 rating from 3,129 reviews. Our licensed, background‑checked pros send real‑time arrival updates and explain every option. Ask about our Total Comfort Service Plan for worry‑free maintenance and same‑day support. Get comfortable before the next heat wave or cold snap. Schedule your appointment today.
Why Choose Us
What Our Customers Say
"Professional, prompt, courteous service. I signed up for a service contract."
"They kept me informed throughout the installation procedure and they did so cordially."
"We love our new heat pump and the fact that we can basically set it and forget it."
Answers to Common Questions
View All FAQsWhy Is My Heat Pump Running But Not Cooling Properly?
Your heat pump is likely running but not cooling due to poor airflow, incorrect thermostat settings, or a refrigerant/defrost issue. Our technicians diagnose and repair all brands and can advise on replacement if needed.
Quick checks:
- Replace/clean the air filter.
- Set thermostat to Cool and lower the setpoint.
- Clear debris around the outdoor unit (2–3 ft clearance).
- Confirm breakers are on; look for ice on the lines.
- Schedule seasonal maintenance to prevent repeat issues.
We offer semi-annual maintenance and expert repairs, plus a free onsite consultation and install estimate for new systems. Members in our Total Comfort Service Plan get same-day service on requests before 12:00 PM, with parts and labor included.
<br />Updated: 2025-11-05 00:00:00
<br />Need help in Marietta, GA? Call 770-341-2178 or book online.
"I would immediately ask for Moncrief’s team to work with me again if needed!" — David H.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIMDQzUnJ3RRAB!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgICH043RrwE%7CCgsInPD2tgYQ2IiLOQ%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMzaXZ2enpnRRAB!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgIC3ivvzzgE%7CCgwI9bGjuQYQkKHkrgM%7C?hl=en-GB[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuemRuZjN3RRAB!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgIDnzdnf3wE%7CCgsI9qaVuAYQ8LHDEw%7C?hl=en-GB[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMcHYteVZ3EAE!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgICLpv-yVw%7CCgwIjp3HswYQoKfljAM%7C?hl=en-US[4] https://www.moncriefair.com/deals-rebates[5] https://www.moncriefair.com/services/hvac-installation[6] https://moncriefair.com/[7] https://moncriefair.com/blog[8] https://moncriefair.com/commercial-hvac-services[9] https://moncriefair.com/about/faqs[10] https://www.moncriefair.com/sitemapWhy Is My Heat Pump Not Cooling on Hot Days?
A heat pump not cooling on hot days usually points to airflow blockage, incorrect thermostat or mode settings, or a refrigerant or defrost problem. The most common cause is restricted airflow that lets the indoor coil get too cold and strips away cooling capacity. On extreme heat, a low fan setting or several closed supply vents can mimic a refrigerant issue. Technicians serving Kennesaw homes often see this right after long heat waves, when clogged filters and dirty outdoor coils stack up. When simple checks don’t restore cooling, Moncrief offers same-day diagnostics and repairs with upfront pricing.
Try these quick checks before scheduling service:
- Confirm thermostat is on Cool, not Heat or Auto, and lower the setpoint 3–5°F.
- Replace a dirty filter, open all supply/return vents, and clear 2 feet around the outdoor unit.
- If lines or the outdoor unit show ice, turn cooling off and set the fan to On to thaw, then call for service.
- Warm supply air or rapid on/off cycling often signals low refrigerant, a dirty coil, or a failing capacitor that needs a technician.
If breakers trip or you smell burning, shut the system off and schedule service. <br/> Updated: 2026-04-03 <br/> Need help in Kennesaw, GA? Call 770-341-2178 or book online. "Professional, prompt, courteous service." — George G.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIcjVmZkt3EAE!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgICHr5ffKw%7CCgwInfGAtwYQgPe0lgE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtdnFMR3BBRRAB!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgID-vqLGpAE%7CCgwIu6CfnAYQiJfjvwE%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtbTdqemtRRRAB!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgIDmm7jzkQE%7CCgwI4aORkAYQqJuP3gE%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPd0ptZzRBRRAB!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgIDOwJmg4AE%7CCgwI0Z3XlQYQwMuv2wE%7C?hl=en-US[4] https://moncriefair.com/commercial-hvac-services/[5] https://www.moncriefair.com/plumbing/garbage-disposals[6] https://www.moncriefair.com/services/hvac-installation[7] https://moncriefair.com/about/health-safety/[8] https://moncriefair.com/blog[9] https://moncriefair.com/commercial-hvac-services[10] https://www.moncriefair.com/sitemap[11] https://moncriefair.com/about/faqsWhat is the average lifespan of a heat pump system?
Heat pump lifespan depends on the equipment, installation quality, usage, and maintenance. Semiannual maintenance through our Total Comfort Service Plan helps prevent peak‑season breakdowns and keeps performance steady. All new installations include equipment warranties and a complimentary one-year service plan. We install state-of-the-art, energy-efficient heat pumps and service major brands. If your system’s performance has changed, our technicians can inspect it and advise next steps. We offer free onsite evaluations in the greater Atlanta area, Alpharetta, Marietta and Roswell and nearby.
<br />Updated: 2025-12-10 00:00:00
<br />Need help in Atlanta, GA? Call 770-341-2178 or book online.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNiMTg3Z2p3RRAB!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgICb187gjwE%7CCgwI7rGltQYQiNvZmQM%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuemRuZjN3RRAB!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgIDnzdnf3wE%7CCgsI9qaVuAYQ8LHDEw%7C?hl=en-GB[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzMklPc3JnRRAB!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgID32IOsrgE%7CCgwIwc_KuQYQyM-SqwM%7C?hl=en-GB[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUREdzlpRE1nEAE!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgIDDw9iDMg%7CCgwI15fqsAYQ0Ji0vgE%7C?hl=en-US[4] https://moncriefair.com/[5] https://www.moncriefair.com/deals-rebates[6] https://www.moncriefair.com/services/hvac-installation[7] https://www.moncriefair.com/sitemap[8] https://moncriefair.com/commercial-hvac-services[9] https://moncriefair.com/about/faqs[10] https://moncriefair.com/blogWhat are the main heat pump installation requirements I should know?
Expect an onsite engineer evaluation to size and design the right heat pump for your home, followed by a custom proposal. You’ll choose among ducted, ductless mini-splits, or geothermal options, and you can pair a heat pump with a gas furnace (dual fuel). All new installations include equipment warranties and a complimentary one-year service plan. Financing, deals, and rebates are available. For reliability, our Total Comfort Service Plan provides twice-yearly maintenance and a same-day service guarantee for qualifying requests.
<br />Updated: 2025-12-19
<br />Need help in Atlanta, GA? Call 770-341-2178 or book online. "Our new heat pump is also wonderfully quiet compared to our old one." — Berneta H.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNyaE92RlJnEAE!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgICrhOvFRg%7CCgwIt4OYtAYQkMb7xAE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR0MDlmS3NnRRAB!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgIDt09fKsgE%7CCgwIzruKrgYQ0Pe06AI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuemRuZjN3RRAB!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgIDnzdnf3wE%7CCgsI9qaVuAYQ8LHDEw%7C?hl=en-GB[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMaDRTbk13EAE!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgIDLh4SnMw%7CCgwI1_GKtAYQ4L6vzAM%7C?hl=en-US[4] https://moncriefair.com/plumbing[5] https://www.moncriefair.com/services/hvac-installation[6] https://www.moncriefair.com/deals-rebates[7] https://www.moncriefair.com/hvac/maintenance[8] https://www.moncriefair.com/sitemap[9] https://moncriefair.com/commercial-hvac-services[10] https://moncriefair.com/about/faqs[11] https://moncriefair.com/blogWhat Is The Average Cost To Service A Heat Pump Annually?
There isn’t a single “average” price for annual heat pump service. Costs depend on your system’s condition, brand, and what the inspection finds in Atlanta. Many customers choose our Total Comfort Service Plan, which includes twice‑yearly maintenance. If your system has a problem, we guarantee same‑day service on requests made before 12:00 PM, with free parts and labor included in the cost of maintenance. New systems include a free one‑year maintenance agreement.
<br />Updated: 2025-11-26
<br />Need help in Atlanta, GA? Call 770-341-2178 or book online.
"We love our new heat pump and the fact that we can basically set it and forget it." — Berneta L.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR0MDlmS3NnRRAB!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgIDt09fKsgE%7CCgwIzruKrgYQ0Pe06AI%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNiMTg3Z2p3RRAB!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgICb187gjwE%7CCgwI7rGltQYQiNvZmQM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzMklPc3JnRRAB!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgID32IOsrgE%7CCgwIwc_KuQYQyM-SqwM%7C?hl=en-GB[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMNThmLWtBRRAB!2m1!1s0x0:0x27ce3f9f2f5ba0fe!3m1!1s2@1:CIHM0ogKEICAgIDL58f-kAE%7CCgwI2cLBtAYQ-L6L6AI%7C?hl=en-US[4] https://www.moncriefair.com/deals-rebates[5] https://moncriefair.com/[6] https://www.moncriefair.com/services/hvac-installation[7] https://moncriefair.com/blog[8] https://moncriefair.com/commercial-hvac-services[9] https://moncriefair.com/about/faqs[10] https://www.moncriefair.com/sitemap
Helpful Tips & Maintenance Advice
View All BlogsLithonia, GA Heat Pump Repair: Safer, More Effective
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Heat pump not blowing hot air? Here’s a clear, step-by-step way to diagnose the problem before you call for service. Atlanta’s quick weather swings and winter cold snaps can expose small issues that reduce heat output. Use this guide to find simple fixes, prevent da...
Where We Work
What areas do you serve for heat pump?
We serve the Greater Atlanta region, including Atlanta, Marietta, and Alpharetta. See the full list of service communities below for complete coverage.